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Make an online payment

Use this form to make a payment for your insurance premium or a claim excess.

Please note: If you have more than one policy, it's important to make separate payments for each policy.

  • Please note fields marked with an asterisk (*) are compulsory
  • Customer or business name
  • You can find this in the top right-hand corner of documents for the policy you want to pay and in emails from us. It is either called your 'customer reference' or 'policy number'. Customer references are 8 digit numbers and start with a '5' or '7'. For example, 51234567

    Policy numbers are 10 digits and start with a 'FJ'. For example, FJ1234567890.
  • Your claim number will be in emails from your Tower claims manager. Your claim number will either be:
    • 9 digits and start with a 'C'. For example, C12345678
    • 8 digits and start with a '6'. For example, 61234567

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