Home > About us > Contact us
  • Pay
  • Claim
  • My Tower
  • Blog
  • About
  • Contact
  • Car Insurance
  • House Insurance
  • Contents Insurance
  • Business
  • All insurance
  • Ways to pay
  • Make a claim
  • Blog
  • About us
  • Contact us
  • Login
  • Register
  • Car
  • Contents
  • House
  • All Insurance
Login
Register

Contact us

We're always happy to help out and provide friendly professional service for all your insurance needs. 

Need to make a claim? Find out how below.

Call or visit us

Tower Insurance Suva (retail branch)

Ground floor (in the corridor)
Suva Central Building

Branch Manager: Samantha Kenny 

Phone: +679 331 5955

View in Google Maps
Tower Insurance Suva (head office)

Tower House, Thomson Street
PO Box 950, Suva

Country Manager: Joseph Magnus

Phone: +679 331 5955
Fax: +679 330 1376

View in Google Maps
Tower Insurance Nadi

Shop 3, Airport Central Complex
PO Box NMK 311, Namaka

Niru Deo – Senior Insurance Consultant

Phone: +679 666 1899
Fax: +679 666 1256

View in Google Maps

Email us

If you want to contact us in writing, send us an email and we'll get back to you as soon as we can.

Send us an email
Need to get in touch urgently?

If you have to contact us outside our working hours, call our emergency line on +679 322 5880.

Need to make a claim?

Claim online

You can complete the claim form online using the button below.

If you can't use the online claim form, email newclaim@towerinsurance.com.fj

Make a claim
Claim updates

Once a claims manager is assigned, they will share their contact details. Contact them directly if you would like an update at any time.

If you're unsure who to contact, email Pacific.Claims@towerinsurance.com.fj or call us on +679 331 5955 and have your claim reference ready.

Complaints and compliments

While we hope it doesn’t happen, we understand that sometimes things don’t go as smoothly as you would like. When this happens, please let us know so that we can fix the situation quickly and fairly.

We love to make things right for our customers. If you think we've done a great job, we want to celebrate it.

Email us at info@towerinsurance.com.fj

1. Talk to the person who handled your enquiry or claim

Concerns can often be resolved straight away by talking to us. Please contact the person who handled your enquiry or claim and explain the situation to them.

If you have any information that we weren’t aware of that would help us review the matter, please let us know.

If you prefer, you can email us at info@towerinsurance.com.fj

 

2. Talk to the Country Manager

If you feel uncomfortable dealing with the person handling your enquiry or claim, or you are not satisfied with their response, please contact the Country Manager, using the details above.

The Country Manager will consider all your concerns and carry out a full review, keeping you informed of the progress and will work to resolve your complaint as quickly as possible.

Insure

  • Car Insurance
  • House Insurance
  • Contents Insurance
  • Business Insurance
  • All insurance

Manage

  • Get a quote
  • Ways to pay
  • Make a claim

About us

  • About Tower Insurance
  • Contact us
  • Careers
  • Blog

©2023 Tower Insurance (Fiji) Limited. All rights reserved.

  • Terms and conditions
  • Key disclosure statement