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Home > About us > Contact us

Contact us

We're always happy to help out and provide friendly professional service for all your insurance needs. 

Need to make a claim? Find out how below. 

Call or visit us

Tower Insurance Suva (retail branch)

Level 1, Suva Central Building
Corner of Pratt Street and Renwick Road
Suva

Branch Manager: Samantha Kenny 

Phone: +679 331 5955

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Tower Insurance Suva (head office)

Level 3, FRCS Building 2
Corner of Queen Elizabeth Drive and Ratu Sukuna Road
Suva

Country Manager: Joseph Magnus

Phone: +679 331 5955
Fax: +679 330 1376

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Tower Insurance Nadi

Shop 9, Airport Central Complex
PO Box NMK 311, Namaka

Branch Manager: Samantha Kenny

Phone: +679 3315955

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Email us

If you want to contact us in writing, send us an email and we'll get back to you as soon as we can.

Send us an email
Need to get in touch urgently?

If you have to contact us outside our working hours, call our emergency line on +679 322 5880.

Need to make a claim?

Claim online

You can make a claim online using the buttons below. For business or motorbike insurance claims, or if you need any help with your claim, please email newclaim@towerinsurance.com.fj or call us at +679 331 5955.

Make a car claim
Make a house or contents claim
Claim updates

If you have any questions about your car claim, you can log in to My Tower to check your claim's status. Your claim manager's details are also available in My Tower, so you can contact them directly for an update.

For all other claims, your claims manager will provide you with their contact details so you can contact them directly at any time. Alternatively, email us at newclaim@towerinsurance.com.fj or call us at +679 331 5955 and have your claim reference number ready.

General feedback

Had a great experience with us, or perhaps you have a suggestion for our teams? We'd love to hear your thoughts.

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Complaints

Learn how to make a formal complaint, and find out how we go about resolving things.

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