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Home > About us > Complaints procedure > Complaints form

Make a complaint

We'd love to help make things right. Please provide details of your concern below, and one of our team will be in touch. Learn more about our complaints process here.

 

 

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  • You can find your customer reference number in the top right-hand corner of your Fiji documents and in emails from us. It is either called your 'customer reference' or 'policy number'. If you've made a claim, your claim number can be found in the claim confirmation email.
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